Privacy Policy — Aarvex AI

1. Introduction

Aarvex AI (“we”, “us”, “Aarvex”) provides AI-driven trading analytics and execution tools focused on Indian stock markets (NSE, BSE) and cryptocurrency exchanges. This Privacy Policy explains what personal information we collect, why we collect it, how we use it, and your choices about your data.

2. Data We Collect

We collect information to deliver our services effectively. Types of data include:

• Account & identity data: name, email, phone number, KYC details (as required), billing address.
• Account activity: login timestamps, subscription plan, preferences, saved strategies.
• Trading & market data: trade orders, portfolio holdings, trade history (when you link broker accounts) — used only with your consent and required API integrations.
• Device & analytics: IP address, browser/device info, usage logs and performance metrics.
• Communications: support chats, emails, and feedback you provide.

3. How We Use Your Data

We use personal data to:

• Provide, operate and improve Aarvex AI features (signals, dashboards, backtesting).
• Authenticate users, manage accounts and billing, and process payments.
• Send transactional emails, trade alerts, and product updates (you may opt out of marketing emails).
• Analyze trends, detect fraud, and improve model performance through aggregated and anonymized analytics.
• Provide personalized onboarding and dedicated account manager support.

4. Sharing & Disclosure

We may share your data:

• With your explicit consent (e.g., broker connectivity, third-party analytics).
• With service providers who perform business functions for us (payments processors, cloud hosts) under contract and confidentiality obligations.
• To comply with legal obligations, court orders, or to protect rights, safety, or property.
• In aggregated or anonymized form that does not identify you personally.

5. Security

We take security seriously. Measures include:

• Encryption of data in transit (TLS) and encryption at rest for sensitive fields.
• Role-based access controls, regular security audits, and vulnerability testing.
• Secure storage of API tokens and strict procedures for personnel access.

While we use strong safeguards, no method of transmission or storage is 100% secure — if you suspect a breach, contact us immediately.

6. Cookies & Tracking

We use cookies and similar technologies for authentication, security, performance, and analytics. You can manage cookies in your browser; blocking cookies may affect some features.

7. Your Rights

Depending on applicable law (including the Indian IT Act and related rules), you may have rights to:

• Access and receive a copy of your personal data.
• Request correction of inaccurate data.
• Request deletion of your account and personal data (subject to legal retention requirements).
• Opt-out of marketing communications.

To exercise any rights, contact us using the details below. We will verify identity before processing requests.

8. Data Retention

We retain personal data as long as needed for the purposes described (account maintenance, legal obligations, fraud prevention). When data is no longer required, we securely delete or anonymize it.

9. Children

Our services are not intended for children under 18. We do not knowingly collect personal information from minors. If you believe we have such data, contact us and we will promptly delete it.

10. Changes to this Policy

We may update this policy to reflect changes in our practices or legal requirements. Material changes will be communicated via email or prominent notice on the site with the updated effective date.

11. Contact Us

If you have questions, want to exercise your data rights, or report a security concern, contact: